I have several ideas about why this might be happening. It does not appear to be program or application centric and it happens in various programs. That means that you could have other problems. You can also try connecting another mouse to your computer. this content
Get Geek Squad® Help Need help troubleshooting an issue? If you are not taken to the blue screen within a few seconds, your computer is frozen. Reply trish says 7 November, 2015 at 1:59 am your assistance greatly appreciated, thank you. Strength in Numbers You'll find Geek Squad in every Best Buy store, with more than 20,000 Agents across the country ready to assist you. http://www.bestbuy.com/site/tech-tips/troubleshoot-keyboard-mouse/pcmcat748301880870.c?id=pcmcat748301880870
Fix 3: If above fixes are not working for you then find a solution from the official Microsoft website. 1. Screenshots Capture a full screenshot of any website. The content is copyrighted to Amit Agarwal and may not be reproduced on other websites. ↑ Back to top Skip navigation UploadSign inSearch Loading... If the mouse is working in Safe Mode, there is likely a driver or software conflict.
Computer frozen Using the Num Lock key Make sure the computer is not frozen by pressing the Num Lock key on the keyboard. Comments Ron June 25, 2013 at 10:35 am Odd behaviour of the mouse, when everything else works fine, can be the fault of the miniature receiver that many wireless mice and For this article, let’s say that the mouse itself is what's actually failing. Microsoft Wireless Mouse 5000 Not Working Note: A PS/2 mouse should not be disconnected and reconnected while a computer is turned on.
If the wire has been partially cut or is frayed, this is likely the cause of the mouse not working. Wireless Mouse Not Working Windows 10 This might be a small hub that plugs into a USB port with a wire, a small dongle similar in size and shape to a thumb drive, or a very tiny It might be just wearing out. https://support.microsoft.com/en-us/kb/838398 Sign in to report inappropriate content.
Skip to contentFree Shipping on Everything All Season LongCredit CardsOrder StatusStore LocatorBest Buy LogoSearch Best Buyclear Sign InSign In or Create a My Best Buy AccountGet rewards and exclusive deals, make Microsoft Wireless Mouse Driver Reply j a buchanan says 2 June, 2015 at 4:45 pm Thank you - the quick fix 1 worked! Reply Ed January 5, 2015 at 6:44 pm I think you hit the solution right on the head when you said to try a wired usb mouse. Another possibility is electrical or radio interference.
Just got a heck of a lot of use. http://www.bestbuy.com/site/tech-tips/troubleshoot-keyboard-mouse/pcmcat748301880870.c?id=pcmcat748301880870 Resyncing the setup is fairly easy. Logitech Wireless Mouse Not Working If you used wireless mouse long time and not working, then buy a new wireless mouse. Wireless Mouse Not Working Windows 7 If the corded mouse doesn’t work, then there's something else going on.
No personal information. news Then choose Action – > Scan for Hardware Changes and this should bring your mouse back to life. Actually, I bought this ViewSonic desktop wireless set (Keyboard & Mouse) just recently (few months ago) as a complete brand new retail package. Start with search, at the top of the page. Wireless Mouse Not Working On Laptop
Another option, and possibly less drastic, is to activate a restore point in the operating system prior to when the mouse stopped working. Press that, and a light on the receiver should start flashing. Moisture or other substance on finger If you're using a touchpad, you may experience erratic behavior because of moisture or another substance on your finger, such as lotion or soap. have a peek at these guys Both Microsoft and Logitech were most accommodating and replace the mice without much hassle at all.
Remove all mice listed by highlighting each device and then pressing the delete key on the keyboard. Hp Wireless Mouse Not Working Was this page useful? Check Your Surface Type If you're having intermittent trouble with your mouse, make sure you're using it on a smooth, flat surface that is not shiny or reflective.
i think that was my issue you just saved me. But there are a few steps that you can take to help diagnose the problem. Reply Helen says 18 February, 2016 at 9:41 pm Fix #1 is still working here in 2016. Wireless Mouse Stopped Working Windows 10 You may want to test your mouse with other electrical devices removed or turned off to make sure that those devices aren't transmitting large amounts of radio interference.
Not connected properly USB mouse If you are using a USB mouse, disconnect the mouse cable and then reconnect to a different USB port. Microsoft Surface Pro 4 for $749 + 10% extra discount for Students Latest Post 10 Best 6th Gen Intel Core i7 Quad Core Laptop 2016Here I have listed 10 best 6th If the wireless mouse signal gets weak because the battery is too low, the mouse just stops working. http://vicnot.net/wireless-mouse/microsoft-wireless-mouse-5000-not-working.html Sign in Share More Report Need to report the video?
Troubleshoot response failures in wireless keyboard or mouse. 2. Reply Tricia says 7 November, 2014 at 4:05 pm How can I try any of your suggestions when my wireless mouse does not work with my desk top Reply joe says Related: How to Fix Erratic Cursor Movements Tweet Comments are closed but if you want to respond, please send me an email or tweet. Please check your email.BEST BUY APPLearn more ›My Best Buy ›View Points and CertificatesLearn MoreExclusive OffersSign in or Create AccountCredit Cards ›Make Payment/Check BalanceCredit Card OffersApply NowOrders & Returns ›Order StatusShipping,
Reply Fred Morgan March 15, 2016 at 5:20 pm Thanks .. If your computer has USB ports, you may also want to consider upgrading to a USB mouse. Scan your computer with an antivirus program to determine if it is infected. If multiple mice do not work, the problem is with the mouse port.
If one or more system files that interact with the mouse are corrupt, this can cause erratic mouse movement or failure to respond and click in various cases. You can check our driver list page to find links to some of the more popular manufacturers' websites to download a driver for the mouse. If your receiver does not have a Connect button, refer to the directions that came with your mouse or keyboard to find more specific instructions for reconnecting your devices. If you have a same problem as I described above then I will suggest some solutions and fixes to solve this issue.
I do not think it's the sleep mode, if there's any, because the mouse could become unresponsive in few second sometines rather than minutes. I had replaced the battery, but it didn't help. Drivers Once you get past batteries, signals, and proximity, you need to start looking at the mouse itself and its software. Under this condition, the mouse however does respond to the left click button but not to the position or wheel movements.
Your mouse should always have the latest drivers for either your machine (in this case, HP) or its manufacturer (in this case, Logitech). Step 2: If the cursor is still not moving, type “devmgmt.msc” in the Windows Run box to open the Device manager. To find out if this is the case, connect your devices to a different computer to see if you encounter the same issues. Disconnect other external input devices If you have other input devices, such as another external mouse, graphics tablet, or keypad, connected to your machine, it may cause interference.